Refund policy

Thank you for shopping with Godz Boiz. We strive to ensure your complete satisfaction with every purchase. In the event that you are not entirely happy with your order, please review our Return and Refund Policy below.

  1. Returns:
  • You may return any unused, unworn, and undamaged item purchased from Godz Boiz within 30 days of the original purchase date.
  • To initiate a return, please contact our customer support team via email or phone, providing your order details and reason for the return. Our team will guide you through the return process.
  • The item must be returned in its original packaging, with all tags and labels intact. We reserve the right to refuse a return if the item is not in its original condition.
  • You will be responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item or size sent).
  1. Refunds:
  • Once we receive and inspect the returned item, we will process your refund using the original payment method. Please allow a reasonable processing time for the refund to be reflected in your account.
  • Shipping costs, if applicable, are non-refundable. Only the cost of the returned item will be refunded.
  • If the refund is not received within the expected timeframe, please contact our customer support for assistance.
  1. Exchanges:
  • We currently do not offer direct exchanges. If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.
  1. Damaged or Defective Items:
  • In the unlikely event that you receive a damaged or defective item, please contact our customer support immediately. We will arrange for a replacement or refund, including any applicable shipping costs.
  1. Non-Returnable Items:
  • For hygiene and safety reasons, certain items are non-returnable, including but not limited to face masks, undergarments, and earrings (for pierced ears). Please carefully review the product description before making a purchase.
  1. International Returns:
  • International returns must be carefully coordinated with our customer support team. Additional shipping costs, customs fees, and taxes may apply, which are the responsibility of the customer.
  1. Customer Support:
  • If you have any questions, concerns, or need assistance with your return or refund, please contact our customer support team via email or phone. We are here to help and ensure your satisfaction.

Please note that this Return and Refund Policy applies only to purchases made directly from Godz Boiz. If you have purchased our products from a third-party retailer or reseller, please contact them directly for their return and refund policies.

We reserve the right to update or modify this policy at any time without prior notice. The most current version will be available on our website.

Thank you for choosing Godz Boiz. We appreciate your support, and we are committed to providing excellent customer service and ensuring your satisfaction throughout your shopping experience.

Note: This Return and Refund Policy is subject to change without prior notice. Please refer to the most recent version available on the Godz Boiz website for the latest information.